Our formula is specially designed to match your skin’s natural pH level of 5.5. When a product’s pH is too high, it can be too harsh and potentially irritate the skin.

LUMION is naturally stabilized for over 18 months with no added phosphates like many other brands. We have been bottling LUMION for over 10 years with our customer's skin in mind, our formula is safe and works!

You can spray Miracle Mist as often as you would like. For best results, spray liberally throughout the day to increase hydration and clarity. The more you spray the better your skin stays!

Save My Skin Serum is a more concentrated formula and the natural clay allows it to really target certain areas. There is .01% HOCl in our serum.

It is not, but you may feel a tightening of your skin right after use. We personally like to follow our serum with a light moisturizer.

Yes! This is completely normal. Simply shake or stir the mask with the provided scooper.

First of all, don’t throw the inner lid out, it will help to keep it moist. If it does dry out you can scoop some into your hand and add water. Do not add water to the mask jar.

LUMION ships to all 50 states + Puerto Rico.

As soon as we process your order, you will receive an email with your tracking number. USPS or FEDEX takes it from there!

We know it can be frustrating when you are so excited to receive your product. It can sometimes take 1-2 days for your tracking # to register, if it still isn’t working contact us hello@lumionlife.com

If your order is shipping to an incorrect address, please email us right away hello@lumionlife.com

Returns are accpeted within 30 days of you receiving your order. Since we have free shipping, the customer is responsible for payment to return the product. All charges will be refunded to your original form of payment.

Credit card refunds can take 5-10 business days to appear on your statement once we have received the product.

Your payment method will be charged as soon as your order is accepted and processed.

Yep! You can make this change on your account page.

LUMION accepts Visa, MasterCard, American Express and Discover credit cards or debit cards, PayPal, and Apple Pay. Unfortunately, we do not accept checks or money orders.

Only one promo code will work during checkout, so choose wisely. Offers advertised on our site will be automatically calculated at checkout and can not be used with a promo code.

You can click the link that was sent to you when you originally signed up or head to our website, create an account using the same email as your subscription and then the two accounts should link up. If you have any questions please send us an email hello@lumionlife.com