LUMION ships to all 50 states + Puerto Rico.

Free Shipping on all orders.

USPS Domestic 2-10 days

As soon as we process your order, you will receive an email with your tracking number. USPS or FEDEX takes it from there!

We know it can be frustrating when you are so excited to receive your product. It can sometimes take 1-2 days for your tracking # to register, if it still isn’t working contact us hello@lumionlife.com

If your order is shipping to an incorrect address, please email us right away hello@lumionlife.com

We accept returns within 30 days of you receiving your order. All charges will be refunded to your original form of payment.

Credit card refunds can take 5-10 business days to appear on your statement once we have received the product.

Your payment method will be charged as soon as your order is accepted and processed.

Yep! You can make this change on your account page.

LUMION accepts Visa, MasterCard, American Express and Discover credit cards or debit cards, PayPal, and Apple Pay. Unfortunately, we do not accept checks or money orders.

Only one promo code will work during checkout, so choose wisely. Offers advertised on our site will be automatically calculated at checkout and can not be used with a promo code.

You can click the link that was sent to you when you originally signed up or head to our website, create an account using the same email as your subscription and then the two accounts should link up. If you have any questions please send us an email hello@lumionlife.com